The buyer has 7 days to exercise the right of withdrawal without having to justify its decision and without penalties for its exercise. In this case the customer will bear the direct cost of returning the product
It reinstatement at 100% of money spent on an order or be replaced by an identical part in the event that after he received the order and be opened by the client is sure that the part is defective or is in poor condition. For this case Todoescape bear all the expenses, being necessary to claim a maximum of 7 working days upon receipt of order.
It reinstatement at 100% of money spent on an order or be replaced by an identical part in the event that after he received the order but apparently it is in good condition to the present impossibility of placement correct placement. For this case Todoescape bear all the expenses, being necessary to claim a maximum of 7 working days upon receipt of order.
If a product is in good condition even when is not it welcome customer satisfaction process a return of it, and get your money as long as they bear the cost of shipping, as well as possible secondary payment fees (as might be contreembolso or paypal)
In the case of a piece in good condition and want to make a return for another piece the customer, must bear the shipping cost of the part you do not want as well as the new item and naturally you want to receive the difference between prices. If the price difference is for the client, generate a discount voucher for the purchase sieguiente. In this case there is no money back because it was not the default of the part.
If defective, the seller must proceed, as appropriate, repair, replacement, price reduction or termination of the contract negotiations
that will be free for consumers and users. The seller is liable for the faults that become apparent within two years from delivery.
The consumer and user must inform the seller of the lack of conformity within two months after he has knowledge of it.
NOMBRE: Jose Antonio Mira Fernández
DIRECCIÓN:Paseo Sorrento 9, 1ºB
TLF: +34 636396213